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FAQ

Q- Can I hire an Elvis impersonator to come sing at my mom’s 60’s birthday party at our house?
A- YES!! That’s exactly what we are all about!! We offer a wide variety of impersonators, characters, singers, dancers, specialty acts and so much more!


Q- Does talent wear face masks due to Covid-19?
A- This is a 2 part answer… If we are performing outdoors at a residential address, our talent practices social distancing by remaining a minimum of 6’ away from our guests, therefor a mask is not required.  If you prefer your performer to wear a mask, please let us know when booking.  As for when we perform indoors at a commercial establishment (example:restaurant or place of business).  Talent is required to wear a face mask due to Covid-19 state mandates.  Please note, when requesting a performance within a commercial establishment, we require that you obtain written approval from management at desired commercial location where you want us to perform. 


Q- Does your talent stay 6’ away from everyone?
A- Yes, we take everyone’s safety very seriously and want everyone to feel comfortable.  Hopefully hugs and high fives will be back in action soon!


Q- How long does a telegram typically last?
A- Telegrams usually last around 5-10 minutes.


Q- Can I film video or take pictures of the performer?
A- Absolutely!!  We just ask, if you want a picture with them, to please always stay at least 6’ away, due to Covid-19 state mandates.  We’d love to see all your pictures and video!  Tag us @popupperformers on all social media platforms and add #popupperformers too! 


Q- I don’t see the character I want on your site?
A- Give us a call/text @ 702-969-6111 or email amanda@popupperformers.com to let us know what you want!  We are more than happy to try to accommodate any ideas.  Plus, we are always adding more characters to our roster!


Q- Will the same performer I see advertised be the performer I end up getting?
A- Specific talent can be requested and we will try our best to book them for you.  However, various characters are played by multiply performers.  Therefore, the specific performer in photograph or video is not always guaranteed. 


Q- I’d love to book more than a telegram, do you offer a mini show or a band for my party?
A- Yes!  We off all different kinds of talent, just call or text us and let us know what you would like!


Q- What are your business hours?
A- We are open from 9am-9pm daily for phone calls and telegrams.  Please contact us for accommodating a special requested time outside of business hours for a telegram.


Q- Do I pay ahead of time or after the telegram happens?
A- A full payment is due at the time of booking.


Q- What if it’s raining like crazy and we have to cancel our event?
A- Same day cancellations due to inclement weather will always receive a full refund.


Q- Does the telegram happen outside on the front porch?
A- For residential telegrams, yes. Due to Covid-19 we are not allowing talent into a residential property.  Our talent can perform for you and your guests on the front porch, front yard, driveway or backyard as long as talent does not need to walk through the house to get there.


Q- Can I request a performer to come to a restaurant or office space?
A- Yes!  However, when requesting a performance within a commercial establishment, we require that you obtain written approval from management at desired commercial location where you want us to perform. 


Q- Can I tip the performer?
A- Of course!  Tips are always appreciated, but are completely voluntary and up to clients discretion.  Tips can be added onto a credit card booking or separately through Venmo @popupperformers.  Unfortunately due to Covid-19, no cash tips can accepted at this time.


Q- Can you deliver a dozen roses with the telegram?
A- Special requests like flowers or balloons, etc. can be quoted and discussed when booking.


Need a question answered that’s not here… no worries!  Send us an email to amanda@popupperformers.com or call/text to 702-969-6111.
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